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Questions and answers

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Computer repair at home or in the workshop. How to do it better, cheaper and faster?

We produce Computer Repair both in the workshop of our company and at the client's home.

With ordinary types of PC repair at home, the master performs all the work at once, if the replacement of rare computer components is not required.

When replacing components, as a rule, a specialist has to come twice: the first time for free diagnostics; a second time to install parts, make final adjustments and check.

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Наши мастера стараются сделать выезды на дом (офис) максимально эффективными – выполнить всю работу качественно, оперативно и сразу. Ведь у нас клиенты оплачивают только положительный результат работы.

When is computer diagnostics free?

In our service computer diagnostics or laptop is free for subsequent repairs. This also applies laptop diagnostics at home at the customer, computer and other devices, diagnostics of which are carried out with the visit of the master.

Diagnostics must be paid in order to find out exactly the cause of the breakdown without its subsequent elimination by our specialist.

В таком случае, потраченное время и выполненную работу наших мастеров, а также выезд по Минску необходимо компенсировать. Мы в свою очередь гарантируем, что услуга будет проведена качественно и в срок – иначе деньги возвращаются клиенту безоговорочно.

How quickly can you repair your computer?

Выезд к заказчику в Минске осуществляется мастером в течение получаса-час. Ремонт компьютера любой сложности “под ключ” осуществляется в течение одного рабочего дня.

The customer has the right to postpone the application at a convenient time for him the next day during working hours, or ask for the provision of services for setting up a computer in the late evening. As a rule, we are happy to help our clients save valuable time and provide computer services by mutual agreement.

How to place an order and call a repairman at home

After calling our service and placing an order, the foreman with all the necessary equipment for conducting accurate diagnostics goes to the place of the breakdown.

As a rule, our masters have with them a post code card, RAM, a new power supply, bootable diagnostic flash drives with special software, disks and USB drives to save user data.
This set of essential equipment, coupled with the experience and skills of everyday work, ensures that the problem is accurately identified and the optimal way to solve it is found when re-leaving, if the problem cannot be solved the first time.

The cost of computer repair depends on the nature of the breakdown. By phone, at the first call, sometimes it is impossible to determine the full cost of the repair.

После проведения диагностики все наши клиенты знают во сколько обойдётся ремонт компьютера – всё честно, стоимость работ и оборудования озвучивается без дополнительных скрытых платежей и тот час.

Laptop repair at home or in the workshop?

Yes, we produce Laptop Repair, diagnostics and replacement of modules and components of the laptop.

We carry out repair of laptop motherboards and soldering bridges in service conditions, repairing connectors and plugs, power supplies, replacing matrices, hard drives, DVD / CD ROMs, eliminating overheating problems, replacing keyboards and cases. We also carry out preventive work, for example, cleaning the laptop from dust and replacing thermal paste.

Многие из названных работ можно выполнить в течение часа у нас на офисе, некоторые – с выездом мастера на дом в присутствии владельца; для осуществления некоторых, более сложных, потребуется более длительное время.

We try to perform the most difficult laptop repairs within 4-6 days, if you need complex BGA soldering, replacement of bridges and video card chips.
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